There is a radio button located at the back of the modem, which can used to turn the modem off or on. Alternatively, the power plug can be used to turn it off and on.
While optical fiber cables do not carry and transmit electricity, the modem requires power to function and hence it is advised to turn it off and unplug it from the power socket, should the house wiring not be properly grounded.
It indicates loss of optical signal, pls contact us and let us know about it.
Most certainly, but only one data-plan change a month is allowed for billing purposes.
Yes – So, long as it’s for a month or more. We do not charge you for the period. However we do not entertain requests for a week or two weeks or mid month. Thanks.
After the allotted GBs for the data-plan is used up for the month, we allow for users to make use of our services at reduced speeds of 256/512 Kbps for no additional charge. This, speed remains in effect until the end of the month; after which – the link automatically goes back up to normal speeds, when the new billing cycle kicks in. Users can choose to top-up additional data any time such to avoid drop in link speed.
Yes – torrent traffic is allowed on the network – so long as it’s legitimate and does not infringe copyright material.
Yes – unless otherwise stated. WSUS, VOIP, Streaming and other services are now provided for no additional charge.
Yes – and we will compensate you back for it (with depreciation).
Write to us firstname.lastname@example.org and we will get back to you for a feasibility test.
While in principle Aurinoco does not either encourage or discourage the practice – we would like for our users to make an informed decision about it, by understanding for themselves the pros and cons about such a practice. While there clearly are some very obvious benefits, such as:
Some of the cons we can think of are: